FAQS
Backdrop Information
How do you create your backdrops?
AlbaBackgrounds Photo Backdrops and Banners are impeccably designed and printed in the USA. We began by hand painting and airbrushing treated muslin fabric in 1984, and have advanced to graphic design printed on the highest quality photo fabrics, which we use today.
Our vivid, brilliantly colored scenes provide great depth and light to surround you in a realistic 3D perspective for live events, professional film, video, and photography.
Competitively priced, we print on the highest quality, non-reflective, fireproof, seamless, and washable photo fabrics available. With care, our products last for years. We custom design and print our professional backdrops on high-quality polyester photo fabrics in the US. Alba Backdrops designs and fabrics stand the test of time. With care your backdrops will last years.
How is Alba different?
We've been creating backgrounds since 1984. Our artists are photographers, and our backdrops are designed for companies and people who are creating events and memories. It’s our steadfast commitment to elevating and perfecting our craft with the latest technology, that has earned us the status as an industry leader in backdrop innovation and artistic expression.
We pride ourselves on being the best kept secret of professional photographers, designers, studios, and event planners in the US, UK, and Australia. Our backdrops are found on movie sets, concert stages, fashion show runways, in theaters, musicals, museums, pop-up stores, expositions, trade shows, large-scale lobby installations, at red carpet events, and movie premieres.
We specialize in creating custom backdrops for event planners and photography studios and our backdrops are enjoyed daily at weddings, corporate events, formal galas, school proms, and school photography.
Are finish colors shown in your photos accurate?
All photos on our website are taken by professional photographers. We try our best to accurately show the finish color and texture as best we can. Please take into account your monitor or screen resolution, as colors can appear differently on low resolution monitors.
How do I care for my backdrop?
All Alba Fabric Backdrops are washable, fold-able, crease resistant, and with care - last for years. Wash your backdrop in cold water on gentle cycle, with a mild detergent, and tumble dry it on low heat, gentle cycle.
Ensure that your backdrop is completely dry. Fold and store in a plastic bag to protect it from humidity, in a dry, cool place until you're ready for your next photo session.
How do I setup my backdrop?
Pro Fabric backdrops are non-reflective, non-flammable, hemmed, and come with a pocket for use with a backdrop stand.
Alba's Basic Fabric backdrops are relatively lightweight, so you can either pin or staple the backdrop to a vertical surface, like a wall or wooden frame, Or use handspring clamps to affix the backdrop to a horizontal bar or pole. It's that easy!
How do I get the creases out?
Once the backdrop has been hung up, we recommend using a handheld steam iron.
Order Information
When will my order ship?
Once your order is placed, you'll typically receive it within 7 to 10 business day. Please allow for more time around the holidays.
Here's how it works.
We need 3-5 business days to print, and package your backdrop.
For custom orders, production time begins after your order is placed and your backdrop design is approved for printing.
For shipping, please allow 3-5 business days for free shipping within the Domestic US.
Orders placed after 1:00 pm PST — or over the weekend — will begin production on the next business day.
Where do you ship to?
We do ship internationally, however, due to customs, there may be shipping delays so please plan ahead
What are your shipping policies?
What is your Cancellation, Replacement, Return, and Refund Policy?
Terms of Service
I have a question about my order, what should I do?
Please give us a call, we'd love to hear from you! We're here Monday through Friday - 9am to 5pm PST. And, sometimes on Saturday! Or feel free to email us at orders@albabackgrounds.com and we will respond within a few hours.