Shipping Policy

Shipping Policy

Here are answers to common shipping questions we receive.

What do you ship?
We offer shipping for all our our backdrops, floors and accessories.

When do you ship?
We usually ship our products within 10 working days.

Where do you ship to?
We ship our backdrops to the Continental U.S. and Canada.  For all other international shipping inquiries, please contact our office at 888-666-4616.

How do you ship?
We ship our products via UPS Ground, though expedited shipping (3 day select / 2nd day air / Overnight) is available for an extra fee.

Rates to ship?
We offer free UPS ground shipping for our 10×10 and 10×20 cloth backdrops.  For our poly-pro backdrops and rubber floors, standard rates will apply.

How to track an order that’s been shipped?
UPS tracking numbers are available upon request.

If you have any other shipping questions, feel free to contact us at 888-666-4616 – Monday through Friday 9:00AM – 5:00PM PST.

Questions? Call: 888-666-4616 -or- 360-385-6055

Alba-Creative 42 Sleepy Hollow Rd. Port Townsend, WA 98368